1. Q: Are you manufacture or trading company?
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A: We are manufacture. Our factory has been specializing in all kinds of Aluminium Ladder machine and household ladder machine (Hydraulic punching machine , Ladder riveting machine, tube expanding machine, Household Pipe bending machine ,Aluminium plate grinding machine etc.) since 2010.
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2. Q: Where is your factory? Can I visit?
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A: Our factory is located in Yongkang,Zhejiang. You are warmly welcome to visit whenever you are available. We will arrange everything here for you .
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3. Q: What is your delivery time?
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A: In general, within 30 days. It also depends on the order quantity and machine type. All of our ladder machines can be customized .
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4. Q: What is the term of payment?
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A: Payment terms: 50% of deposit upon signing the PI, and balance will be cleared by T/T after the machine test and commissioning in our factory before ship out .
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5. Q: How long the Warranty Time for the Machine?
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A : One Year for Free . Lifetime warranty , we will send you the spare parts or replacement to you ,or we will send our engineers to your company to handle everything .
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6. Q: What is the Voltage for the Machine?
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A: Usually 380V/50HZ Three phase four Wire. But can be customized .
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7. Q: Do you have CE certificate for European Market?
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A: Yes, all of our Machines can pass the CE cert. But currently the CE Cert are under our other client’s name , if you need the CE cert under your name, thus you need to pay , usually 1000USD per CE Cert . If you order 10 sets of machines in one time , we can help to bear half and half .
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8. Q: What is the Cooling system for the Machine?
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A: Usually it is Fan cooling system, it can be customized to be water cooling system.
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9. Q: What is the handling length for the ladder?
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A: No Limited
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10. Q: What is the handling Width for the Ladder?
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A: Usually 350-600mm , but can be customized.
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11. Q: What is the distance of the ladder rungs?
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A: Usually 260-300mm , but can be customized.
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12. Q: Do you have after sales support?
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A: Yes, we are happy to give advice and have skilled technicians available across the world.
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13. Q: How does your factory do regarding quality control?
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A: Quality is priority. We are always attach great importance to quality control during the whole process. Every product will be fully assembled and carefully tested before packed.
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14. Q: If i am interested in your ladder equpment , how to contact you?
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